Read about how QR codes improve customer satisfaction:
Customer satisfaction is defined as a measurement that determines how happy customers are with a company’s products, services, and capabilities. Customer satisfaction provides a leading indicator of consumer purchase intentions and loyalty.
Some reasons why achieving customer satisfaction is important for business success:
> Retaining satisfied customers is cheaper than acquiring new ones
> Customer satisfaction matters even more than price
> Customer satisfaction keeps your brand ahead of the competitors
> Customer satisfaction promotes customer retention
> Customer satisfaction promotes customer loyalty> Customer satisfaction reduces negative word of mouth
So, using Qr code on your product and having satisfied clients are a sign of a successful business running.
> Provide users with quick access to your product documents vis QR code and shortlink
When a user first gets your product, they need to reach the product documents as soon as possible. They need to experience the value of your product. Educate your customer by offering great content. QR code on products is becoming a more common form of training. Mobile learning with QR codes allows your customers to leverage learning on-the-go through mobile devices like tablets and smartphones. Videos are a useful and engaging tool as they are short, to-the-point, and explicit in nature, and easily can be watch and views via scanning a QR code or clicking on shortlinks.
> Provide access to online product training and manuals by QR code and Shortlink for your customers
When a user first gets your product, they need proper training or easy access to your manuals, and let’s make it online for them, anywhere and anytime available for users. QR codes are the most trending and rapidly transforming form of training. This can be leveraged for both small and large groups. Though the investment this training methodology asks for is quite less, the learner engagement rates are often found to be remarkably high. It is because of the flexibility that Scanning QR code offers. your customers can learn and absorb information at their convenience with the help of a smart device and internet connection by just scanning your QR codes and using the generated shortlinks.
> Provide users Mobile Learning possibility with QR code and Shortlink access
providing information and training documents via QR code is a solution to train on-the-go employees and customers anywhere, anytime. Mobile learning with help of QR codes is an essential tool that is quickly growing in popularity. There is no platform more familiar than a smartphone. People check their phones multiple times a day and use them to look up information regularly. When it comes to customer training, there are many advantages to using mobile learning with just scanning your QR code to get access to your documents, links, or any information. Mobile learning is a way that engages a multigenerational audience. Using mobile learning with QR codes also gives customers 24 x 7 access to learning materials and your product documents. This makes it easier for your customer to look up information and train whenever they want to. Giving the right flexibility to customers to learn and grasp product information will help of QR code retain knowledge for a longer duration. Much like other online platforms, mobile learning via QR codes gives customers a way to practice their skills and receive unbiased feedback instantly.
Let your users be proud of using your product by getting to know how to use your product by attaching QR code to your products.
If it is enough for you to see the value of the QR code on customer satisfaction, Contact us for more information and sign up for 30 day free DocDrag trial.